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Richard Cook

Research Scientist (Ohio State University) Author 'How Complex Systems Fail'

Dr. Richard Cook is an internationally recognized expert in safety, accidents, and resilience in complex systems. His thirty years of experience includes work in medicine, transportation, manufacturing, and information technology. He holds appointments at The Ohio State University and is, with John Allspaw and David Woods, a principal in Adaptive Capacity Labs. His most often cited publications are How Complex Systems Fail, Gaps in the continuity of patient care and progress in patient safety, and Going Solid: A Model of System Dynamics and Consequences for Patient Safety.